Nonprofits & Training Nonprofits & Training

BUILD A PROFILE

BUILD A PROFILE

Each 501(c)3 organization on LIVEGIVEmidsouth creates its listing by building a nonprofit profile. The nonprofit organization is responsible for providing all its information.

  1. The first step in building a profile is choosing a profile manager. This representative from your nonprofit is responsible for completing the required fields to have a profile published and for maintaining it annually.
  2. Once the profile manager creates an account, they will log in and begin completing the profile, providing information about your organization's management, board of directors, programs, financials, and contact information. 
  3. We strongly recommend that profile managers attend a How to Build a Profile session before creating a profile. Click the PROFILE HELP SESSIONS tab to find a session that works for your schedule. 
  4. Ready to build your profile? Get started.

PROFILE HELP SESSIONS

PROFILE HELP SESSIONS

LIVEGIVEmidsouth offers three types of group help sessions, as well as one-on-one Profile Coaching Sessions. Please register for the session you would like to attend so we can be prepared for all attendees. If you have a question about which session is right for you, email LIVEGIVEmidsouth Program Associate Aerial Ozuzu. 

  • How to Build a Profile: This is the first session you should attend if you do not yet have a profile. During this session, we cover how different organizations and funders use the LIVEGIVEmidsouth system, how to complete a profile, resources for completing a profile, and how to maintain it annually.

        December 17  |  January 9 (Evening session)  |  January 14  |  January 21

  • How to Navigate Profile Challenges: If you have started your profile but are finding you need hands-on assistance completing it, join us at the Benjamin L. Hooks Central Library computer lab for this working session. Bring the items that are keeping you from getting published, and we will work on our profiles as a group. Please note this should not be the first session you register for, as it is a working session that does not include basic, entry-level instruction.

        January 8

  • How to Maintain a Profile: We understand that staffs change and duties get reassigned. The individual who started your profile may not be the same person responsible for maintaining it today. In this session, we will go over the basics of profile maintenance, discuss how a profile is used, and leave time for questions.

        January 16  |  January 29

  • Profile Coaching Session: The LIVEGIVEmidsouth staff holds 1.5 hour coaching sessions for profile managers working to build or improve a nonprofit profile. You identify three areas of the profile that you would like to work on, and your coach comes prepared with resources, ideas, and feedback on your profile. Email LIVEGIVEmidsouth Program Associate Aerial Ozuzu to request a Profile Coaching Session. 

FAQs

FAQs

What is LIVEGIVEmidsouth?

LIVEGIVEmidsouth is a free, online community information system and an initiative of the Community Foundation of Greater Memphis. The site houses 180+ indicators from public data sources (such as American Communities Survey, Shelby County Health Department, and Tennessee Department of Education) and a directory of nonprofit organizations working in our region. 

Does LIVEGIVEmidsouth endorse organizations?

LIVEGIVEmidsouth does NOT endorse organizations. Our "reviewed" check mark denotes that the organization has given us basic information about the organization and is compliant with IRS requirements of  tax-exempt 501(c)3 organizations.

Who should be my organization's profile manager?

Your profile manager can be anyone from your organization—development officer, board chair, executive director, or someone from the marketing team. A good profile manager will have computer access, be familiar with your organization's programs, have access to financial and management documents, and be responsive to emails. 

How do I get a donation button on my profile?

In order to have a donation button on your profile, your organization must upload a solicitation permit under the Documents section of the profile AND activate your Stripe account. 

What is Stripe?

Stripe is an online payment processor. In order to accept donations through your LIVEGIVEmidsouth profile, you must create Stripe account or connect to your existing account. Stripe's payment processor deposits donations to your bank account. 

How much are fees associated with donations?

Stripe's rate is .29% + $.30/per transaction. LIVEGIVEmidsouth and the Community Foundation of Greater Memphis do not charge any additional fees. 

I completed all the fields required in my profile. Why can I not find it on the site?

Once your organization has submitted your profile for review, it can take up to four business days for our staff to review your submission and publish it to the directory. If you have questions about your profile status, please email  LIVEGIVEmidsouth Program Associate Aerial Ozuzu or call her at (901) 722-0020.

RESOURCES FOR NONPROFITS

RESOURCES FOR NONPROFITS

Not finding the help you need? Email LIVEGIVEmidsouth Program Associate Aerial Ozuzu or call her at (901) 722-0020 with any questions.